Native Counselling Services of Alberta’s Privacy Statement

Native Counselling Services of Alberta (‘NCSA’) has a long-standing commitment to safeguarding the privacy of information entrusted to us. The privacy principles and procedures set forth below are intended to tell you how we collect, use, and distribute user information via our primary public website ( This statement also applies generally to all websites operated by Native Counselling Services of Alberta (‘NCSA’) and its affiliates. This statement does not cover information collected from sources other than NCSA websites.

Specific NCSA Sites and Services

NCSA offers a wide variety of products and services. We encourage you to review the privacy statements for the sites we are linked to, and the services and products that you use. Unless more-specifically addressed (or to the extent otherwise provided) in those external privacy statements, the terms of this General Privacy Statement govern your interaction with NCSA.

Types and Uses of Personal Information

If you use this website, personally identifiable information about you may be collected and processed by NCSA employees. In general, we only collect information (such as your name, address, phone number, e-mail address, and type of business) when you knowingly provide it to us. Additionally, NCSA may automatically collect or process personally identifiable data (such as your Internet domain or IP address) as part of the operation of this website or during the course of your activities on, or use of, this website. In nearly all cases this data may be collected or processed by, and transferred to, NCSA facilities in Canada and in other countries where NCSA does business; the data is then subject to the legal systems of those countries. By using this website (which resides in part on servers located in Canada), you unambiguously consent to any collection, processing, transfer or use of all personal data. If you do not consent to any collection, processing, transfer or use of such information, please discontinue use of this website.

Sharing with Other NCSA Companies

We share much of our data, including personally identifiable information about you, with our affiliates throughout the world. To the extent that these entities have access to your information, they will follow privacy practices no less protective than our practices described in this document, to the extent allowed by applicable law.

How Personal Information Is Shared With Third-Parties

NCSA will not sell, trade, or disclose the user’s personally identifiable information to third parties that want to market products to the user without the users’ consent. However, NCSA may disclose information to third parties assisting us in carrying out transactions or providing a service (e.g., packaging, sending and delivering purchases and information to you, clearing credit card transactions, or performing statistical analyses of our services), or in connection with merger and acquisition discussions. Additionally, NCSA may disclose information when required by subpoena, search warrant, or other legal process, or in response to activities that are unlawful or a violation of NCSA rules for use of the website, or to protect and defend the rights or property of NCSA.

Security Measures

NCSA has implemented technological and operational security processes to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. While no security measure can guarantee against compromise, NCSA regularly reviews and updates its security measures in an effort to provide appropriate security for all information held by NCSA.

Modifications to Statement

NCSA reserves the right to change, modify, or update this statement at any time without notice. We indicate the date of the current statement below, so you know when it was last updated.

Access and Accuracy

NCSA wants to maintain only accurate information about users of the site. You can request individual information that has been gathered about you by contacting NCSA. Upon receipt of appropriate identification information, NCSA will provide you with access to the personally identifiable information that it maintains about your use of NCSA websites or which you have supplied to NCSA via the NCSA website. If you find factual inaccuracies, please notify NCSA so that they may be corrected.

Data Retention

NCSA will not retain your personal information longer than is necessary for the purpose it was collected.


NCSA takes children’s privacy seriously. NCSA asks children under the age of 13 not to send any personally identifiable information to NCSA websites without the consent of their parents or guardians. NCSA encourages all parents and guardians to instruct their children in the safe and responsible use of personal information on the Internet. NCSA will not knowingly collect, use, or disclose to third parties any personal information collected from children, and we are committed to complying with applicable laws and requirements.

Linked Websites

We provide links to third party sites. Since we do not control these websites, we encourage you to review the privacy statement posted on these (and all) third party sites. NCSA is not responsible for the privacy statements or practices of sites and services controlled by other companies or organizations.

Use of Cookies

NCSA may use “cookies” in connection with operation of its websites. Cookies are small pieces of information that are stored on your computer by the NCSA website server. Cookies are used for record-keeping purposes-the stored information can be retrieved by the NCSA website server when you return to the website. This allows NCSA to personalize or regulate the use of the site, and also permits NCSA to automate the access and data-entry functions of the site (e.g., login information), to store on-line ordering information for purchases you may make while visiting the site, and to tailor the appearance or presentation of the site to your preferences or interests. In general, we do not use cookies to track the navigational habits of identified users without the user’s consent. If you visit our sites to read or download content, much of the information we do collect is statistical only (e.g., the domain from which you access the Internet, the date and time you access our site, and the Internet address of the website from which you linked directly to our site) and not personally identifiable. We use this information about the number of visitors and their use of the sites in aggregate form to make our sites more useful and attractive to you.

The use of cookies is common in the industry, and they are used at most major websites. Cookies will not be used to pass any information from your computer except the specific information placed into the cookie from one participating BPM website when the cookie is retrieved by another participating NCSA web site. You may wish to adjust your Web browser to inform you whenever a cookie is to be used, or to reject all cookies automatically. However, if you elect not to accept cookies, some parts of the website may not function properly or permit access.

Contact Information

Customers should direct comments or questions regarding this statement to their NCSA representative; employees to their Personnel representative.

Last updated: Version 1.1 July 5, 2016